You've purchased hallo1. From here it's three steps — and allee handles all three.
1. We reach out (within 1 business day)
After payment, allee contacts you by WhatsApp or the email on your order to schedule the assisted setup. It's a call of about 40 minutes, at a time you choose.
2. Assisted setup (40 minutes, together with you)
On the call we connect hallo1 to your WhatsApp Business — you scan a QR code on screen, just like WhatsApp Web. Nothing is installed on your phone and you don't change your number. Then we open your dashboard and set up the stages of your customer service.
3. First week supported
For the first seven days allee stays close: fine-tuning what the AI suggests, adjusting the stages and answering your questions. At the end of the week you get a summary of what already runs on its own.
What to have ready for setup
- The phone with WhatsApp Business active on the number you use to reply to customers;
- An email for dashboard access;
- About 40 minutes without interruptions.
Questions that always come up
Do I need to change my number? No. hallo1 sits alongside your WhatsApp Business, without replacing anything.
Do I lose my history? No. Conversations stay on your device; hallo1 just organizes a copy for you to work better.
Does the AI reply to my customers on its own? No. It suggests; you approve and send. Nothing goes out without your sign-off.
I want to cancel. Just let us know. No lock-in contract — the current cycle ends and doesn't renew.
Need to talk to us first?
Write to contato@alle3.com.br with your order number.